I placed an order several weeks ago, my credit card has been charged, and I have not received my order. No response in any way to numerous phone calls and emails.
Their 800 number is a joke, all you can do is leave a message. They won't return your message. The help desk ticket support system is a joke. No response to that either.
You have to have a ticket number to check on the response, which they are supposed to email. They never sent me one email, not even a confirmation email when I placed the order.
i am going to reverse charges with my CC company.